Nelle Add-In End User License Agreement
September 6, 2026
This End User License Agreement ("EULA") is a binding legal agreement between the individual or entity installing, accessing, or using the Nelle Microsoft Word Add-in ("End User", "you", or "your") and Made It Enterprises Inc. ("Provider", "we", "us", or "our").
This EULA governs your installation, access to, and use of the Nelle Microsoft Word Add-in (the "Add-in").
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE ADD-IN, OR ATTEMPTING TO DO ANY OF THE FOREGOING, YOU AGREE TO BE BOUND BY THIS EULA.
IF YOU DO NOT AGREE TO THIS EULA, YOU MUST NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE ADD-IN.
1. Relationship to Other Agreements
The Add-in is a component of Provider's broader Nelle platform and related services.
Use of the Add-in may require an active Nelle account and acceptance of additional agreements governing access to the Nelle platform and related services.
The following documents are incorporated into and form part of this EULA by reference:
Provider's Terms of Service;
Provider's Privacy Policy; and
Provider's Acceptable Use Policy.
If there is a conflict between this EULA and the Terms of Service regarding subscriptions, services, account access, data processing, acceptable use, fees, service functionality, privacy, intellectual property, warranties, limitations of liability, or other matters relating to the Nelle platform, the Terms of Service shall control.
This EULA is intended solely to govern the licensing and use of the Add-in as software.
Capitalized terms not defined in the EULA have the meanings given in the Terms of Service.
2. License Grant
You may install and use the Add-in on devices that are owned or controlled by you and affiliated with the Microsoft account or organization tenant used to access Microsoft Word or the Office Store.
Subject to your compliance with this EULA and any applicable Terms of Service, Provider grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license during the applicable subscription term to:
install and use the Add-in;
access functionality made available through the Add-in; and
use the Add-in solely for your internal business purposes in connection with the Nelle Services.
The Add-in is licensed and not sold.
No ownership rights are transferred to you under this EULA.
All rights not expressly granted under this EULA are reserved by Provider and its licensors.
3. Eligibility and Authorized Use
You may use the Add-in only:
in accordance with this EULA;
in accordance with all applicable laws and regulations;
in accordance with the Terms of Service and Acceptable Use Policy;
through supported Microsoft Word environments; and
through credentials associated with an authorized Nelle account where required.
You are responsible for all activity occurring through your use of the Add-in.
4. Restrictions
Except as expressly permitted by applicable law, you shall not, and shall not permit any third party to:
reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Add-in;
modify, adapt, translate, or create derivative works based upon the Add-in;
copy, reproduce, distribute, publish, lease, rent, sublicense, assign, transfer, or otherwise make available the Add-in to third parties;
remove, alter, obscure, or bypass proprietary notices, copyright notices, or trademark notices;
circumvent, disable, interfere with, or defeat security features or technical protections;
access or use the Add-in to develop, train, benchmark, improve, or create a competing product or service;
use the Add-in in violation of applicable law; or
use the Add-in in a manner prohibited by the Terms of Service or Acceptable Use Policy.
5. Microsoft Platform Requirements
The Add-in operates within Microsoft Word and may rely upon Microsoft software, services, APIs, infrastructure, and related technologies.
Your use of Microsoft products and services remains subject to Microsoft's applicable terms, policies, and licensing requirements.
Provider does not control and is not responsible for Microsoft products or services.
6. Microsoft Marketplace Terms
You acknowledge and agree that:
this EULA is solely between you and Provider and not with Microsoft Corporation or any of its affiliates;
Provider, and not Microsoft, is solely responsible for the Add-in;
Microsoft has no obligation whatsoever to furnish maintenance, support services, technical assistance, updates, upgrades, or corrections relating to the Add-in;
Microsoft is not responsible for addressing claims relating to the Add-in, including claims relating to product liability, consumer protection, privacy, data protection, regulatory compliance, or legal compliance;
Microsoft is not responsible for addressing claims alleging infringement or misappropriation of intellectual property rights by the Add-in;
if the Add-in fails to conform to any warranty expressly provided by Provider, you may notify Microsoft and Microsoft may, to the extent required by applicable marketplace policies, refund any purchase price paid for the Add-in, if applicable; and
to the maximum extent permitted by applicable law, Microsoft shall have no other warranty obligation or liability with respect to the Add-in.
You acknowledge and agree that Microsoft Corporation and its affiliates are third-party beneficiaries of this EULA, and that upon your acceptance of the terms and conditions of this EULA, Microsoft will have the right (and will be deemed to have accepted the right) to enforce this EULA directly against you as a third-party beneficiary.
7. Internet Connectivity and Third-Party Services
The Add-in may:
connect to Provider systems;
communicate with the Nelle platform;
exchange information with approved integrations;
access cloud-based services and infrastructure;
utilize artificial intelligence technologies; and
interact with third-party products and services.
Consent for Automated Network Services: The Add-in automatically connects to Provider’s servers over the internet. Using the Add-in operates as your express consent to the transmission of standard device, technical, system, and interaction information necessary to deliver the Services.
Certain functionality may require internet connectivity.
Provider may add, modify, replace, suspend, or discontinue third-party technologies, integrations, models, platforms, or services at any time.
8. Updates and Changes
Provider may from time to time:
deploy updates, upgrades, enhancements, patches, bug fixes, and security improvements;
modify functionality;
add new features;
remove features; or
discontinue all or part of the Add-in.
Updates may be deployed automatically where supported by the applicable platform.
Continued use of the Add-in following an update constitutes acceptance of the updated version.
9. Ownership
The Add-in and all associated software, technology, code, user interfaces, documentation, designs, visual elements, copyrights, trade secrets, trademarks, and other intellectual property rights are and shall remain the exclusive property of Provider and its licensors.
Nothing in this EULA grants you ownership of any intellectual property rights.
"Nelle," "Made It," and all associated names, logos, branding, service marks, and trademarks are owned by Provider or its licensors and may not be used without prior written permission.
10. Data Processing
The Add-in may process documents, prompts, instructions, metadata, usage data, configuration information, and related content in order to provide functionality.
Provider's collection, use, disclosure, retention, and processing of personal information are governed by the Privacy Policy.
To the extent the Add-in facilitates access to the Nelle Services, all rights and obligations relating to Customer Data, AI Inputs, AI Outputs, Derived Data, privacy, confidentiality, and related matters remain governed by the Terms of Service.
11. Export Compliance
You shall comply with all applicable export control laws, sanctions laws, import restrictions, and trade regulations relating to the Add-in and the Services.
You represent and warrant that you are not prohibited under applicable law from receiving, accessing, downloading, or using the Add-in.
12. Government End Users
If the Add-in is acquired by or on behalf of any governmental authority, all software, documentation, and related materials are provided as commercial computer software and commercial computer software documentation and are licensed solely with the rights expressly granted under this EULA.
13. Termination
This EULA automatically terminates if:
you violate this EULA;
your rights to access or use the Services are suspended or terminated under the Terms of Service;
you uninstall or remove the Add-in; or
Provider discontinues the Add-in.
Upon termination:
all rights granted under this EULA immediately cease;
you must immediately stop using the Add-in; and
you must uninstall and permanently delete all copies of the Add-in within your possession or control except where retention is required by applicable law.
Termination shall not limit any rights or remedies available to Provider.
14. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ADD-IN IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS.
PROVIDER, ON BEHALF OF ITSELF, MICROSOFT CORPORATION, WIRELESS CARRIERS OVER WHOSE NETWORK THE ADD-IN IS DISTRIBUTED, AND ITS AND THEIR RESPECTIVE AFFILIATES, VENDORS, AGENTS, LICENSORS, AND SUPPLIERS (COLLECTIVELY, "DISTRIBUTORS"), DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, AND GUARANTEES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY, ACCURACY, OR QUIET ENJOYMENT.
WITHOUT LIMITING THE FOREGOING, DISTRIBUTORS DO NOT WARRANT THAT:
THE ADD-IN WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
DEFECTS WILL BE CORRECTED WITHIN A PARTICULAR TIMEFRAME;
THE ADD-IN WILL OPERATE WITH ALL MICROSOFT PRODUCTS, SYSTEMS, DEVICES, OR WIRELESS NETWORKS; OR
THE ADD-IN WILL MEET YOUR PARTICULAR REQUIREMENTS.
YOU BEAR ALL RISK OF USING THE ADD-IN. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS WHICH THIS AGREEMENT CANNOT CHANGE.
15. Limitation of Liability
To the maximum extent permitted by applicable law, all liability limitations, exclusions of damages, disclaimers, risk allocations, and liability caps contained in the Terms of Service are incorporated into this EULA by reference and apply fully to the Add-in.
WITHOUT LIMITING THE FOREGOING:
Exclusion of Indirect Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROVIDER OR ANY DISTRIBUTOR (INCLUDING MICROSOFT CORPORATION AND WIRELESS CARRIERS OVER WHOSE NETWORK THE ADD-IN IS DISTRIBUTED) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE ADD-IN SOFTWARE, LOCAL INSTALLATION, OR PLATFORM CONNECTIVITY.
Add-in Software Liability Cap: TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF PROVIDER AND DISTRIBUTORS ARISING SOLELY OUT OF OR RELATING TO THE ADD-IN AS A STANDALONE SOFTWARE CLIENT (INCLUDING LOCAL WORD INTEGRATION FAILURES, FILE-TRANSFER DISRUPTIONS, OR LOCAL CLIENT INTERRUPTIONS) SHALL NOT EXCEED TEN CANADIAN DOLLARS ($10.00 CAD).
Relationship to Core Services Liability: THE LIMITATIONS IN THIS SECTION 15 APPLY EXCLUSIVELY TO THE ADD-IN SOFTWARE CLIENT AND DO NOT ALTER, SUPPLANT, OR REDUCE THE LIABILITY LIMITS, INDEMNIFICATION OBLIGATIONS, OR REMEDIES GOVERNING THE NELLE PLATFORM, AI OUTPUTS, CONFIDENTIALITY, OR DATA SECURITY SET FORTH IN THE TERMS OF SERVICE.
Scope of Application: THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ANY DISTRIBUTOR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
The limitations and exclusions in this Section apply to Provider, its affiliates, licensors, suppliers, contractors, service providers, subcontractors, and Microsoft and its affiliates to the maximum extent permitted by applicable law.
16. Governing Law
This EULA is governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
The courts of Alberta shall have exclusive jurisdiction over disputes arising from or relating to this EULA, except where applicable law requires otherwise.
17. Changes to this EULA
Provider may update this EULA from time to time.
Updated versions become effective upon publication or as otherwise communicated by Provider.
Continued use of the Add-in after the effective date of an updated EULA constitutes acceptance of the revised EULA.
18. Contact Information
Questions, complaints, support requests, legal notices, and requests concerning the Add-in may be directed to:
Made It Enterprises Inc.
General Inquiries: hello@madeit.legal
Privacy Inquiries: privacy@madeit.legal
Support: support@madeit.legal
Website: https://asknelle.ai
